CAPAM High Level Seminar


In Pursuit of Excellence: 

Developing and Maintaining a High-Quality Public Service


Co-hosted by the Government of India and the Canada School of Public Service

With support from the Commonwealth Secretariat


Hotel Maurya Sheraton, New Delhi, India

October 4 to 5, 2005









Opening remarks

Hon. Mr. Shri Suresh Pachouri, Minister of State, Ministry of Personnel, Public Grievances & Pensions, Government of India

Welcome remarks

Mr. A.N. Tiwari, Secretary, Ministry of Personnel, Public Grievances and Pensions, Government of India

Introductory remarks

Ms Taboka Nkhwa, Deputy Director, GIDD, Commonwealth Secretariat (TBC 17/8)

Seminar objectives & context

Ms Ruth Dantzer, President & CEO, Canada School of Public Service

1:30 - 3:00


Training choices

Role of the training institutes, in and beyond the classroom; where best to invest; school and faculty models; who are the training providers? What is the impact of cost-recovery mandate?

Chair: Alhaji M Yayale Ahmed, Head of the Civil Service of Nigeria (TBC 17/8)

Mr. O.P. Agarwal, Joint Secretary, Training Division of the Ministry, Government of India

Prof R.I.M. Moletsane, Director-General, Lesotho Institute for Public Administration & Management (LIPAM) and Dr F. Benson Kandoole, Malawi Institute of Management (MIM) re learning in Singapore


10:00- 10:15


3:00 3:30




Learning for the 21st century

Identifying skills and values needed to respond to new and emerging challenges

Chair: Ms Noellie Alexander, CEO, Seychelles Institute of Management

Bobby Soobrayan, Director General, SAMDI, South Africa

Dr Malek, Director, INTAN, Malaysia (TBC 17/8)

3:30 5:30


Learning models (1)

How best to impart knowing, doing & being: investing in senior leaders

Chair: Dr Ruth Dantzer, President, Canadian School of Public Service

Ruby Brown, Acting Executive Director, Management Institute for National Development (MIND), Jamaica and Dave Kidney, Director, Public Service Learning Academy, Trinidad & Tobago

Peniame Naqasima, Director, Centre for Public Service Training, Fiji



Announcements & Group Photo

12:30 - 1:30



7:00 8:00

Cultural programme

Hosted by the Government of India

8:00 -11:00


Hosted by the Government of India









The learning journey thus far; priorities for day two

Ms Gillian Mason, Executive Director/CEO, CAPAM

1:30 2:30

Evaluating learning results

Measuring impact; cost-benefit analysis

Chair: Geraldine Fraser-Moleketi

Lim Soo Hoon


9:15 10:30

Learning models (2)

Training methods and adult education principles and practices; integration of training & workplace; project and group work; coaching and mentoring; experiential education

Chair: Harry Ganoo, Secretary to Cabinet & Head of Civil Service, Mauritius (TBC 17/8)

Dr Jeannine Comma, Centre for Management Development, University of West Indies, Barbados (TBC 17/8)

Prof Stephen Adei, Director, Ghana Institute for Management and Public Administration

2:30 4:00

Cooperation and exchange

Exchange and joint ventures as learning models; the role of regional and international networks & organizations

Chair: David Spencer, Principal, National School of Government, UK

Alan Fels, Dean, Australia & New Zealand School of Government (ANZSOG)

Tunji Daodu, Wamdevin (TBC 17/8)

10:30 10:45


4:00 4:15


10:45 11:30

Harnessing technology to support learning

Yeoh Chee Yan, Dean & CEO, Singapore Civil Service College (TBC 17/8 and 22/8)

Mr D.S. Mathur, Director, Lal Bahadur Shastri National Academy of Administration (TBC 23/8)


4:15 5:30

Building sustainable networks

Building networks for future cooperation: group discussion and resolutions

Geoff Dinsdale, Canada School of Public Service (rapporteur)

Hon Jocelyne Bourgon

11:30- 12:30

Supporting the government reform agenda

Chair: Samsudin

Juka Jabong, Director General, Management Development Institute, Gambia and Dr J.Y. Maiyaki, Director General, Centre for Management Development, Nigeria

12:30 - 1:30



7:00 8:00

Cultural programme 

Hosted by the Government of India

8:00 -11:00

Closing ceremony and dinner

Hosted by the Government of India